Privacy Policy

Last updated: November 2025

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SCOHO Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles (IPPs).
This policy explains how we collect, use, disclose and protect information when you visit www.scoho.co.nz or engage our professional services.

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1. Information We Collect

We collect personal information when you:

• Contact us via our website, email or phone

• Enquire about or engage our Homestar, sustainability or architectural consultancy services

• Subscribe to updates or newsletters

• Participate in forms, events or surveys

Typical information includes:
Name, email, phone, address, property or project details, company information and any other details you choose to provide.
We may also collect limited technical data (e.g. IP address, browser type, site activity) through analytics tools such as Google Analytics to improve website performance.

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2. How We Use Your Information

Your data helps us to:

• Respond to your enquiries and deliver services you request

• Manage Homestar Design and Assessment projects

• Send service updates or marketing communications (only with consent)

• Improve our website and customer experience

• Meet our legal, insurance and record-keeping obligations​

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3. Sharing Your Information

We never sell your information.
We may disclose data only to:

• Trusted subcontractors and service providers supporting our work

• The New Zealand Green Building Council (NZGBC) for Homestar submissions

• Professional advisers, insurers or auditors where necessary

• Government or regulatory authorities if legally required

All third parties must handle data in line with the Privacy Act 2020.

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4. Data Security

We take reasonable physical and digital precautions to prevent loss, misuse or unauthorised access.
Data is stored securely using encrypted and password-protected systems.
While we maintain high standards, no online system is entirely secure, and you provide information at your own risk.