Website Terms and Conditions

Effective Date: 14 November 2025

1. Definitions

In these Terms, the following definitions apply: “Website” means this Homestar Design and building consultancy website. “We/Us/Our” refers to the consultancy business owning the Website. “You/User” means any person or organisation accessing or using the Website. “Services” means any building, design or Homestar consultancy services offered by us. “Service Terms” means the separate Terms of Engagement or Terms of Service that apply when you book or purchase our Services. “Bookings” refers to appointments or services scheduled through the Website. “Privacy Policy” means our separate policy governing personal data.

2. Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use the Website. We may update or amend these Terms at any time; any changes will be posted on the Website. Your continued use of the Website after any changes are posted will constitute acceptance of those changes.

3. Website Access and Use

You may access and use the Website and its content for general informational purposes and to make legitimate enquiries, subject to these Terms and all applicable laws. You are granted a non-exclusive, non-transferable licence to view and download one copy of the Website content solely for personal, non-commercial use.

You must not use the Website in any way that violates any law or infringes any intellectual property right or privacy right. You may not copy, reproduce, republish, distribute, modify, publish, license, create derivative works from or commercially exploit any part of the Website (except as expressly permitted by these Terms). You also agree not to remove or alter any copyright or proprietary notices, or to use any automated tools (such as spiders, scrapers, or robots) to access or manipulate the Website. Any unlawful, harmful or abusive use of the Website is prohibited.

4. Intellectual Property Rights

All content on this Website – including text, graphics, logos, icons, images, and software – is protected by copyright, trademark and other intellectual property laws. Unless stated otherwise, the materials on the Website are owned by us or our licensors. You do not acquire any right or title in any intellectual property by using the Website. In particular, you may not use or reproduce any of our trademarks, logos or copyrighted material without our prior written permission. We retain all rights, title and interest in our intellectual property, and you agree not to challenge or dispute our ownership of these rights.

5. Booking and Paid Services

The Website may allow you to request, schedule or book paid design and consultancy services. Such bookings are offers to enter into a contract for Services. All bookings and paid Services are subject to our separate Service Terms and Conditions (Terms of Engagement) which cover pricing, payment, scope, deliverables, and performance. These Website Terms do not replace or amend the Service Terms. In case of any conflict, the Service Terms will govern the provision of the booked Services. (A link to the Service Terms is provided on our Website for your reference.)

6. Cancellations and Refunds

Cancellations or changes to bookings and any refund policies are governed by our Service Terms. For example, if you cancel a booked service, fees or deadlines may apply as set out in those Service Terms. If we must cancel a service, we will offer you a full refund or an alternative appointment according to the Service Terms. In addition, New Zealand consumer law applies: under the Consumer Guarantees Act 1993, if a service fails to meet the guaranteed standards (reasonable care and skill, fitness for purpose, completion in reasonable time, etc.), you are entitled to a remedy. Remedies can include requiring the service to be re-performed or obtaining a refund or compensation. Nothing in our Terms limits the rights you have under the Consumer Guarantees Act or other consumer protection laws.

7. Disclaimers

Content and Accuracy: We make reasonable efforts to ensure that the information on the Website is accurate and up to date, but we do not guarantee its completeness, accuracy or suitability for any particular purpose. All content is provided for general informational purposes only.
No Professional Advice: The Website content is not intended as a substitute for professional advice. You should not rely on any information on this Website without first obtaining appropriate advice from qualified professionals.
Site “As Is”: The Website and its contents are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for purpose, quality or non-infringement. Your use of the Website is at your sole risk. We do not warrant that the Website will be uninterrupted, secure or error-free, nor that any defects will be corrected.
Limitation on Reliance: You acknowledge that by using the Website you do so voluntarily and at your own risk. We do not accept any liability for decisions you make or actions you take based on the information on the Website.

8. Limitation of Liability

To the fullest extent permitted by law, neither we nor our owners, employees or agents will be liable for any loss or damage arising from your use of (or inability to use) the Website or any linked site. This includes, without limitation, any indirect, incidental, consequential, special or punitive losses (such as loss of profits, revenue, data or business opportunities), whether in contract, tort (including negligence), or otherwise.

9. Privacy and Data Protection

We respect your privacy. Our collection and handling of personal information is governed by the Privacy Act 2020 (New Zealand) and our Privacy Policy. The Privacy Act requires organisations to be transparent about why and how they collect personal data. We only collect personal information that is necessary for providing our services or operating the Website. Details of how we use and protect your data are set out in our Privacy Policy (available on the Website). By using the Website, you consent to the collection and use of your personal information as described in that policy.

10. Third-Party Links and Tools

The Website may contain links to or embedded content from third-party websites, platforms or tools (for example, social media or mapping services). We do not control these external sites or services and are not responsible for their content, policies or functionality. Any link to a third-party site is provided for your convenience only and does not imply our endorsement. Use of any third-party site or tool is at your own risk, and you should review their terms and privacy policies.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. When changes are made, we will post the updated Terms on the Website (with a revised Effective Date). If the changes are material, we may also notify you by email or notice on the site. Your continued use of the Website after the changes take effect will indicate your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising under or in connection with these Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Note: If any part of these Terms is found to be invalid or unenforceable, that part will be severed and the remainder of the Terms will continue in full force and effect.